Posify
Posify: Daily Mental Health Support App, Design Sprint Jan 15 - Jan 26, 2024Team Members
Soovin Choi (Decider)
Ying Hsueh (Facilitator)
Maho Sasaki
Carlos Juarez
Project Roles
UX research, UX/UI Design: Home/Activity/Notifications, Branding, Design Stitching
Problem Statement
Create a digital platform that offers accessible mental health support for remote workers dealing with stress and isolation, integrating mindfulness practices into their daily routines.
💡Key Research Results
Daily Routines& Accessible
→ App is the ideal platform to achieve these goals.
Mental Health Support for Remote Workers
→ Provide services regarding: Diagnose user problem + Emotional support + Helpful resources
1. Posify's Heartfelt Support: Elevate Your Mood and Stay Connected!
📬Deliver light-hearted messages to calm and uplift users' spirits, providing gentle support and encouraging interaction with our Posify app!
⚙️User can set lock screen, notification center, banner alerts
2. Effortlessly set up and schedule your daily activities with ease!
Feel the warmth of our minimalistic and friendly design, accompanied by encouraging messages tailored to uplift your spirits. Track your daily progress with a visually appealing progression bar, complete with numerical indicators for a clear overview. Easily navigate and check your schedule with just a tap. Plus, earn points for completing tasks and challenges, unlocking exciting benefits along the way! Use your accumulated points to engage in our fun gashapon game and discover new characters to enhance your experience!
3. Unlock Inner Peace with Posify's Dynamic Activity Hub! 🌟 Personalized Recommendations and Relaxing Soundscapes Await!
Start your day right with Posify's personalized activity recommendations, tailored to your morning routine and daily goals. Immerse yourself in a serene oasis with soothing ASMR and ocean shore melodies, perfect for relaxation and focus. Explore our curated selection of activities, including quick meditation breaks, deep breathing exercises, and mindful practices, designed to rejuvenate your mind and body throughout the day. With Posify, every moment becomes an opportunity for growth and inner peace!
4. Diary feature: Designed to capture your daily emotions and experiences in a personalized and meaningful way! 📔✨
Document your feelings for the day, accompanied by the weather and your chosen emotion to reflect your mood accurately. Enhance your entries with photos that evoke special moments. Our Diary serves as a powerful tool for tracking your emotional journey and achievements, providing valuable insights into your overall well-being and growth over time. Start your journey of self-discovery and reflection with our intuitive Diary feature today!
5. Unleash the Fun with Posify's Gashapon Game! Collect Points, Unlock Characters, and Customize Your Experience!🎉
Earn points by engaging with our app and exchanging them to play our exciting gashapon game. Discover new characters and personalize your avatar for a truly unique experience. Plus, achieve streak milestones to access higher levels of gashapon for even more special rewards!
6. Connect and Thrive with Posify's Vibrant Community! 🌟Share, Support, and Empower Each Other!
Experience the power of community within the Posify app, where you can freely express your thoughts and emotions among like-minded individuals. Whether you're facing challenges or celebrating achievements, our community provides a safe space for you to connect and receive emotional support. Plus, access professional guidance from counselors and experts to navigate through life's ups and downs together. Join our supportive community and embark on a journey of growth and empowerment today!
Posify: Design Sprint Jan 15 - Jan 26, 2024
The Design Sprint is a five-day process for answering critical business questions through design, prototyping, and testing ideas with customers. - John Zeratsky
Team members
Soovin Choi (Decider)
Ying Hsueh(Facilitator)
Maho Sasaki
Carlos Juarez
Project Roles
Decider, UX research, UX/UI Design: Home/Activity/Notifications, Branding, Design Stitching
Image: The Design Sprint Book, Jake Knapp
🔒Problem Statement
Create a digital platform that offers accessible mental health support for remote workers dealing with stress and isolation, integrating mindfulness practices into their daily routines.
🚀 Our Official Sprint Questions
What makes our product unique compared to other brands?
The app needs to be fixable, prevent getting tired of using the app, and stop using it.
Challenges from our official sprint questions:
What would be our unique features?
How do we keep users from leaving our app?
📖 Map: Note-n-Map
"Note-n-Map" is a collaborative exercise aimed at mapping the user journey. Individuals create their own user journeys; then, team members narrate their journeys, highlighting important steps. Finally, individual stories are merged into one cohesive narrative, revealing converging patterns and forming the comprehensive user journey map.
🎯Map: Target Audience
After the desk research step, we discussed who is the most important customer, and built a persona.
🎯Map: Sprint Focus
Among the task flow, we’ve decided on our three sprint focus connecting to How Might We questions.
🖍️ Sketch: Crazy8 & Solutions
Each Crazy 8 drawing for one user flow takes 8 minutes to draw, then, brought solution drawings based on notes, ideas, and Crazy8’s.
✅ Decide: Sticky Decisions
In this step, we decided which solutions to prototype. From Tuesday’s solution drawings, we voted anonymously, wrote all promising ideas and questions.
✅ Decide: Story Board
Each participant outlines the 4-6 actions or experiences the user will undertake to progress from the starting point to the goal. Then, we shared, voted, and decided 8-10 user actions/ experiences to create storyboard.
📱Prototype: Wireframes & Designs
Each teammate designs each feature they like to research more and design. Then, we built a style guide and brand identity for visual design.
A smooth process in choosing which feature they would like to design: The features they came up with or voted for from Solution Sketch from Sketch Day.
Our team communicates well in speaking out which feature has to be added or removed during the Wireframing, Mockup, and Prototype process.
<Soovin Choi>
Support message to the user and cheers up to continue next time
Home
Activity
🧑💻Test: User Testing
Objectives(What specific insights are you seeking to gather?)
Check user flow to see if it meets our design purpose.
Select Participants
Working adults 19-60
Fully Remote job
7 Participants
Task
Add Posify’s recommendation to-do: ”walking outside for 3 minutes” (Flow of Home/ Activity)
Find today’s Activity, and what is the morning soundscape recommendation? (Flow of Home/ Activity)
Write today diary
In Community, can you explore Tina’s post?
Get a new character
Can you turn on the notification setting of the mindful moment? (Flow of Profile)
Questions
What are your initial thoughts upon seeing the interface?
Were there any difficulties navigating through different sections?
Are the text and instructions clear and easy to understand?
Do the visuals enhance or distract from the overall experience? (design: color, shapes, etc)
Did you encounter any obstacles or confusing elements during the tasks?
What improvements would you suggest for a better experience?
On a scale of 1 to 10, how satisfied are you with the overall user experience?
How likely are you to recommend this interface to a friend or colleague?
Result
The diary has an intuitive design because of the calendar with emotion tracking. 2. Each button and icon were clear enough to understand the function and follow the tasks.
Consistency-(Home/Gatcha/Diary/Activity/Community )because of the usage of illustration and real pictures
Improvement
🧑💻Conlcusions
🧭 Future Plan
🪜 Challenges
Design Sprint’s Timeline & Management
The sprint forces us to make decisions quickly, at first sight, it looks like the process is going to be more complicated but the guided step-by-step sections of the sprint let us discover new possibilities to solve a design problem. Communication is key in this type of situation, our team gets to solve this in a very effective way, always thinking loud when needed and sharing our findings on each stage.
Prototype
Our findings after the User Testing let us know our improvement areas about our product. Besides that, our prototype still has some issues that need to be solved, small mistakes like unconnected buttons or typos on the first version could ruin or change the UX of the overall product.
The Moderated User Testing guides these users through our product making this process easier and avoiding these little errors in our prototype. With their feedback, we can discuss and improve our UI/UX before the launch of our app.